Warning, this is an automatic translation of the terms and conditions, it may contain errors. The one in the original language present here is authentic
1. PURCHASE PROPOSAL AND CONCLUSION OF THE CONTRACT.
These general conditions of sale concern the purchase of products carried out remotely via the internet on the website www.chequadro.com
These conditions may be updated or modified at any time by IG96 di Debernardi Venun Igor and the consumer/purchaser undertakes and undertakes to read them before placing any order.
The legislation expressly referred to for distance contracts is provided for by section II of Legislative Decree no. 206 of 6 September 2005.
The contract will be concluded directly through access by the consumer/purchaser to the website corresponding to the address www.chequadro.com, where, following the indicated procedures, he will formulate the proposal for the purchase of the products.
The contract is concluded with the acceptance of the order by IG96 of Debernardi Venun Igor and the consumer/buyer will receive communication of acceptance via email.
By transmitting the order, the consumer/purchaser declares to have read all the information provided to him during the purchase procedure and to fully accept the general and payment conditions transcribed below. In the event of non-acceptance of the order, IG96 di Debernardi Venun Igor will promptly communicate this to the consumer/buyer.
Once the online purchase proposal has been formulated, the consumer/purchaser must print or save an electronic copy and, in any case, keep these general conditions of sale in compliance with the provisions of Legislative Decree no. 206/2005 on distance selling.
Any right of the consumer/buyer to compensation for damages or compensation is excluded, as well as any contractual or non-contractual liability for direct or indirect damage to people and/or things following the non-acceptance or fulfillment, even partial, of an order. Communications to IG96 of Debernardi Venun Igor must be made exclusively to the address indicated above or by email.
2. SALE PRICES AND PURCHASE METHODS.
Purchase proposals must be made exclusively by people who are 18 years of age and in possession of a tax code.
All sales prices of the products displayed and indicated on the website, and which constitute an offer to the public pursuant to art. 1336 c. c., are inclusive of VAT.
The sales prices are considered valid until the acceptance of the purchase proposal is communicated. The product images published on the site are purely indicative. In the absence of specific indications in the order notes, the lack of conformity of the purchase cannot be complained about.
By transmitting the purchase proposal, the consumer/purchaser gives his consent to the use by IG96 of Debernardi Venun Igor, for remote communications, of the telephone, e-mail or fax.
3. PAYMENT METHODS.
The consumer/purchaser will be able to pay for the products ordered using the following payment methods indicated online at the time of purchase:
a) Advance bank transfer. The bank details will be provided at the time of communication of acceptance of the order;
b) Sign for the designated areas;
c) PAYPAL circuit and credit cards
4. AVAILABILITY OF PRODUCTS.
Should an order exceed the quantity of product in stock, IG96 of Debernardi Venun Igor undertakes to guarantee the fulfillment of the order in the quantities indicated by the consumer/buyer, ordering the missing item as quickly as possible.
If the availability of the missing product is denied, IG96 di Debernardi Venun Igor, upon communication to the consumer/purchaser, undertakes to replace it with a product similar in composition and desired effect.
If the consumer/purchaser does not accept the replacement or even a longer wait, and in any case not exceeding the 30 days provided for by the art. 54 of Legislative Decree no. 206/2005, IG96 of Debernardi Venun Igor undertakes to ship the ordered goods in any case.
If the consumer/purchaser does not agree to wait the time necessary for delivery (beyond the 30 day deadline provided for by art. 54 of Legislative Decree no. 206/2005), the contract will be considered terminated and IG96 of Debernardi Venun Igor will immediately cancel the order.
5. DELIVERY METHODS AND COSTS.
IG96 by Debernardi Venun Igor will ensure that the selected and ordered products are delivered to consumers/buyers via couriers and/or shippers of his choice.
Delivery is guaranteed within 24/48 hours of order processing, and within 96 hours only for destinations in Calabria, Sicily and Sardinia. In the months of August and January, due to the reduction in services provided by couriers, shipments may be delayed by 48/72 hours.
In any case, delivery times will never exceed 30 days (maximum deadline set by art. 54 of Legislative Decree no. 206/2005). The delivery date is considered valid as the date relating to the first attempt by the courier to deliver the goods to the indicated address (meaning the main entrance of the building and not the one giving access to the private home), even if the The attempt is unsuccessful due to the absence of the recipient or refusal of the goods.
The delivery hours of the goods are the courier's working hours: from 9.00 to 18.00 from Monday to Friday and it is absolutely necessary to be available during these times in the days following communication of acceptance of the order.
IG96 by Debernardi Venun Igor is not responsible for damage or theft caused during transport of the goods. If a package arrives that is not intact or damaged or with obvious signs of tampering, it is necessary to point out the irregularity to the courier staff who delivers the package and sign the transport document adding the words "WITH RESERVE". This formality will allow you to protect yourself in the event of any type of anomaly found after opening the package (broken or missing pieces). In this case it will be necessary to report the incident via email to the local courier office and, for information, to IG96 of Debernardi Venun Igor. In the event of partial loss or damage not recognizable at the time of delivery, the damage must be reported, by registered letter with acknowledgment of receipt, to the carrier by the consumer/purchaser as soon as it is known and no later than eight days after receipt (art. 1698 of the Civil Code). . IG96 by Debernardi Venun Igor must be considered exempt from any liability for loss or damage (damage) to the goods from the moment in which the same is delivered without reservations to the courier for transport.
If a product different from the one ordered is sent to the consumer/buyer, IG96 di Debernardi Venun Igor will replace the product sent incorrectly with the one ordered. In this case the consumer/buyer must promptly contact IG96 of Debernardi Venun Igor via email or telephone communicating the incident. IG96 by Debernardi Venun Igor will provide the necessary instructions for replacing and returning the incorrect product. In the event that the requested product is not available, IG96 di Debernardi Venun Igor will credit the sum paid or send a product of equal value to the one ordered, chosen by the consumer/buyer. The incorrect product must be returned intact, therefore intact and sealed in its original packaging, with adequate external packaging, to prevent it from being damaged during transport. In the event that the returned product shows signs and has been opened in its packaging by cutting the original seals, the replacement procedure will not be activated.
6. BUYER'S OBLIGATIONS.
The consumer/purchaser is strictly prohibited from entering false and/or fictitious data in the registration procedure necessary to activate the process for the execution of this contract and the related further communications; the personal data and email must be exclusively your real personal data and not that of third parties or fictitious ones. IG96 by Debernardi Venun Igor reserves the right to legally prosecute any violation and abuse in the interest and protection of all consumers.
The consumer/purchaser releases IG96 di Debernardi Venun Igor from any liability deriving from the issuing of incorrect tax documents due to errors relating to the data provided by the consumer/purchaser as he himself is solely responsible for the correct insertion.
The consumer/purchaser expressly undertakes to accept the jurisdiction of the Court of Turin for all disputes relating to the application, execution, interpretation and violation of this contract.
7. DATA COLLECTION AND PROCESSING.
By completing the personal data sheet in the registration procedure necessary to activate the process for the execution of this contract and the related further communications, the consumer/purchaser AUTHORIZES IG96 of Debernardi Venun Igor to communicate non-sensitive personal data (residence, address telephone) to the trusted couriers and/or shippers used for the delivery of the purchased products in order to allow the procedures necessary for delivery. These data are processed electronically in compliance with the laws in force and may only be exhibited upon request of the judicial authority or other authorities authorized for this purpose by law. Personal data will be communicated to subjects delegated to carry out the processing of the activities necessary for the execution of the stipulated contract and disseminated exclusively within the scope of this purpose.
The processing takes place, also with the aid of electronic means, in compliance with the methods set out in the art. 11 of Legislative Decree 30 June 2003 n. 196 guarantees the consumer/purchaser and, in general, protects his rights, fundamental freedoms and dignity, with particular reference to privacy and personal identity. The processing will take place for a period of time not exceeding that strictly necessary for the fulfillment of the purposes described above. Personal data will not be disclosed to third parties. The deletion of your personal data is subject to the sending of a communication sent by email or post to the store headquarters.
8. GUARANTEES AND ASSISTANCE METHODS.
The clauses of this guarantee replace any other guarantee or condition, except those provided by law. This warranty does not affect any rights granted by law and does not preclude any protections granted under law.
All products marketed by IG96 of Debernardi Venun Igor are covered by the manufacturer's conventional warranty and by the 24-month warranty for defects of conformity, pursuant to Legislative Decree no. 24/02. To benefit from warranty assistance, the consumer/purchaser must keep the invoice or transport document received. The manufacturer's conventional warranty is provided according to the methods illustrated in the documentation inside the product packaging.
The 24 month guarantee pursuant to Legislative Decree no. 24/02 applies to the product that presents a lack of conformity, provided that the product itself is used correctly and in compliance with its intended use and as provided in the attached technical documentation. In the event of a lack of conformity, IG96 by Debernardi Venun Igor will replace the product at no cost to the consumer/buyer.
In the event that, for any reason, it is not able to replace the product under warranty, IG96 di Debernardi Venun Igor may proceed, at its discretion and upon communication, to send a product of equal characteristics and value or to issue a voucher discount of the same amount that can be spent on another product within 6 months.
This warranty is transferable, provided that the current owner provides the original proof of purchase issued by IG96 of Debernardi Venun Igor. In countries where the limitation of liability is not precluded, the maximum liability of the IG96 of Debernardi Venun Igor cannot in any case exceed the price actually paid for the purchase of the product except in cases of willful misconduct or gross negligence.
IG96 di Debernardi Venun Igor declines all responsibility for special, incidental, consequential or indirect damages, except in cases of willful misconduct or gross negligence.
The report of the manufacturing defect must be made within two months of discovery, under penalty of forfeiture (art. 1519-sexies of the Civil Code).
To request the replacement remedy, the consumer/purchaser must make a specific complaint following the procedure indicated in the following point n. 10.
9. RIGHT OF WITHDRAWAL.
The products prepared by IG96 of Debernardi Venun Igor are completely handcrafted, they meet the needs of the customer who selects the motif and size of the painting. This means that the ordered item is completely personalized.
Pursuant to article 59, sec. c, Legislative Decree of 21 February 2014 n° 21, the supply of tailor-made or clearly personalized goods does not provide any right of withdrawal. This means that IG96 by Debernardi Venun Igor is unable to accept returns for orders purchased on www.chequadro.com.
However, the replacement and resending of a new product is expected if the item arrives damaged due to handling, transport or force majeure.
For clarifications contact [email protected]
10. COMPLAINTS.
Any complaints must be forwarded via email to the seller's address provided above. The consumer/buyer will receive an email confirming the opening of the complaint within the following three working days; with the same communication, instructions will be provided for the definition of the procedure and requests for clarification or documentation will be forwarded. In compliance with current legislation, the consumer/purchaser, in the event of a complaint lodged more than six months after delivery of the product, must provide suitable documentation proving that the lack of conformity existed at the time of delivery. For complaints submitted within six months of delivery, IG96 di Debernardi Venun Igor reserves the right to verify the existence of the defect complained of, before granting the requested remedy or the alternative one provided by law.
11. CONTRACTUAL TERMINATION AND CLAUSE EXPRESS RESOLUTION.
IG96 by Debernardi Venun Igor has the right to terminate the stipulated contract by simply communicating this to the consumer/buyer with adequate and justified reasons; in this case the customer will only have the right to a refund of any sum already paid.
The guarantee of the successful completion of the payment that the customer makes with one of the means referred to in point n.3 of these conditions and the obligations assumed by the customer are essential, so that, by express agreement, non-compliance by the consumer/purchaser , of only one of the said obligations will determine the legal termination of the contract pursuant to art. 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right for IG96 of Debernardi Venun Igor
12. JURISDICTION AND COMPETENT COURT.
Any dispute relating to the application, execution, interpretation, and violation of purchase contracts stipulated online through the website is subject to Italian jurisdiction.
Except for the cases provided for by art. 63 of Legislative Decree no. 206/2005, any dispute between the parties regarding the application, execution, interpretation and violation of this contract will be the exclusive jurisdiction of the Court of Turin.
13. COPYRIGHT AND RESPONSIBILITY
This site is an incubator of works created from different sources and loaded automatically via API connections. In the event that there are works or illustrations that violate the copyright of third parties, please write to [email protected], our staff will be happy to verify and remove the disputed works.